Is raw right for
your pet?

We invite you to learn more about Nature's Variety by browsing our Frequently Asked Questions. Select a category to view the questions and answers within. If you don’t see what you’re looking for, feel free to contact us.

  • Company statement regarding COVID-19

  • Will my food remain in stock?

  • Can pets get or transmit COVID-19?

  • Employee safety & wellbeing

  • Company statement regarding DCM

  • What is DCM?

  • Is it related to the food my dog eats?

  • Should I change what I’m feeding?

  • How do I know if my pet has DCM?

  • How is Nature's Variety addressing this issue?

  • How do I decide which Instinct recipe is right for my pet?

  • What are the WSAVA Guidelines? Does Instinct meet them?

  • What is raw pet food and what are its benefits?

  • How do you keep your raw pet food safe from bacteria?

  • How do I transition my pet to raw?

  • How is your raw food different than if I were to make my own pet food?

  • What's the difference between the dog and cat frozen recipes? What about freeze-dried Mixers?

  • Do I have to feed 100% raw or can I include other types of food?

  • Are your raw recipes complete and balanced nutrition? Do I need to supplement my pet's diet with anything else?

  • How long can the raw food be left in the fridge? (not freezer)

  • How do I handle & serve raw pet food? Are there special instructions?

  • Who formulates Instinct recipes?

  • Where do your source your ingredients from?

  • Where is your food made?

  • How are your foods preserved?

  • Is your food human grade? Organic?

  • How do I store your frozen raw recipes?

  • Are your freeze-dried recipes shelf-stable? What is the shelf life?

  • What is the shelf life of your kibble?

  • How do you keep your raw pet food safe from bacteria?

  • Why do I sometimes notice a color or texture change in your recipes?

  • Are your cans BPA-free?

  • Is your packaging recyclable?

  • What should frozen raw look like? Mine looks freezer burned.

  • I'm not happy with the recipe I purchased - can it be returned?